So I am having the exact same issue to what was experienced by the individual in this thread.

I sent an overnight ACH of $6,500 to my GDAX/Coinbase account on 6/8 from Bank of America and the funds were received by them but never credited to my account. I opened a ticket on June 9th and have been receiving basically canned emails once every week from their team. The issue seems to be something that is not uncommon and from the link I sent above, it is clear that they know how to return the funds to the originating bank account and can do so quickly. I just need to get the attention of someone at GDAX/Coinbase to get this done.

I saw how Reddit brought visibility to this previous users issue and would greatly appreciate your support here again in drawing attention to this. My case number is #1690314.

I am beyond frustrated with the GDAX/Coinbase customer support and just hoping to get my funds returned.