Stuck in Poloniex margin trade after being frozen for over a month.. Lost over $100.000,- and counting.. PLEASE HELP!!

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Kryptous

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After months of successful trading on Poloniex I finally wanted to quit and I wanted to put my funds on a hardware wallet. At that moment I got an error(1015) and I couldn’t access my own account any more. The only thing I could do was freeze my account just to be sure and the e-mail said I could just re-enable my account simply after contacting support.

So just to play it safe and thinking I could re-enable my account as simple as I could freeze it, I did it to wait till the error was gone. And now I’m waiting for more than a month, lost well over $100.000,- in this margin position and can’t get in touch with Poloniex support in any way.

I tried contacting them through multiple Twitter accounts, different e-mail addresses, through tickets on the Poloniex support website and I still got zero response.. I’m frozen since june 12th and it’s almost august now. PM’s to u/mike-poloniex are getting ignored so I really hope somebody here can help me!

I just want to close this margin position so this nightmare is over. My support ticket at Poloniex is #260742

submitted by /u/Brajna
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Kryptous

Crypto Coins News - Ratings - Reviews

1 News - 247 News - 247 Bitcoin - 1 Search

BTC - BCH - ETH - LITE - XRP

Buy Sell Trade Crypto Here

 

Ticker

1 BTC = $39511.05 USD  (via Coinbase)
1 ETH = $2529.12 USD  (via Coinbase)
1 LTC = $174.29 USD  (via Coinbase)
Quotes delayed up to 2 minutes.

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